Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Table of Contents
Introduction
XK Interactive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xkinteractive.com or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Create an account on our website
- Participate in surveys or promotions
- Contact us directly via email or phone
This personal information may include:
- Name and contact information (email, phone, address)
- Company information and job title
- Project details and requirements
- Payment information (processed securely by third-party providers)
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Device information (screen size, device type)
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Responding to your inquiries and providing customer support
- Processing project requests and delivering our services
- Managing client relationships and project communications
- Processing payments and managing billing
Website Improvement
- Analyzing website usage to improve user experience
- Personalizing content and recommendations
- Troubleshooting technical issues
- Conducting research and analytics
Marketing and Communications
- Sending newsletters and promotional materials (with your consent)
- Notifying you about new services or updates
- Conducting surveys and gathering feedback
- Creating case studies (with your permission)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing services
- Payment processing
- Analytics and performance monitoring
- Customer support tools
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government investigations
- Protection of our rights and property
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request limitation of processing in certain circumstances
GDPR Rights (EU Residents)
If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
CCPA Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
XK Interactive
Attn: Privacy Officer
14223 Greenfield Rd
Detroit, MI 48227
United States